Terms & Conditions

Romi's Pawsome Treats - Terms and Conditions

Welcome to Romi's Pawsome Treats, a subscription service providing healthy, delicious dog treats delivered to your door! Please carefully read the following Terms and Conditions, as they govern your use of our services and subscription plans.

1. Subscription Overview: Romi's Pawsome Treats offers monthly subscription boxes that include freshly baked, natural dog treats. Each box is tailored to ensure your pup receives a variety of tasty and wholesome snacks.

2. Subscription Plans: Customers can choose from various subscription plans, including monthly, 3-month, or 6-month plans. Each plan is auto-renewable unless canceled prior to the next billing cycle. Subscriptions can be modified or canceled anytime through your account.

3. Payments: All subscriptions must be paid in full before the delivery of treats. Payment will be charged to your credit card or chosen payment method upon confirmation of your subscription. For recurring subscriptions, the billing will occur on the same date each month. Prices are subject to change, but you will be notified prior to any changes affecting your subscription.

4. Shipping and Delivery: Shipping is available within designated areas. Shipping fees may apply, depending on your location. Once the subscription is confirmed, your box will be shipped out within 3-5 business days, and deliveries will occur on a monthly schedule.

5. Refunds and Cancellations: You can cancel your subscription anytime through your account dashboard. If you cancel before your next billing cycle, you will not be charged for the upcoming month. Refunds are only available for boxes that have not yet been shipped. No refunds will be provided for boxes already in transit or delivered.

6. Allergies and Safety: Romi's Pawsome Treats are made from high-quality, natural ingredients. However, it is your responsibility to check the ingredients to ensure they are safe for your pet, especially if your dog has any known allergies or sensitivities. Romi's Pawsome Treats is not liable for any adverse reactions that may occur.

7. Modifications to Service: We reserve the right to modify or discontinue the service, with or without notice, at any time. This may include changes to treat offerings, pricing, shipping, or subscription plans. We will strive to provide advance notice of any major changes.

8. Personal Information and Privacy: Your personal information will be used to process your order, communicate with you about your subscription, and provide a seamless customer experience. We value your privacy and are committed to protecting your personal data. For more details, please refer to our Privacy Policy.

9. Liability: Romi's Pawsome Treats is not responsible for any loss or damage resulting from your use of the subscription service. This includes, but is not limited to, allergic reactions, shipping delays, or product dissatisfaction.

10. Governing Law: These Terms and Conditions are governed by the laws of [your location] without regard to its conflict of law provisions. Any disputes arising from your use of the service will be handled in the courts of Reno, NV.

11. Contact Information: If you have any questions or concerns about these Terms and Conditions, please contact us at support@romispawsometreats.com.

By subscribing to Romi's Pawsome Treats, you agree to these Terms and Conditions.